The “Orange Desk” utility, which was launched by the Directorate General of the Republic of Türkiye State Railways (TCDD) as a part of the “Accessibility of Passenger Transport Services in Türkiye Project,” launched in December 2019 by the Ministry of Transport and Infrastructure, will make life simpler for vacationers with particular wants by eradicating obstructions at practice stations and on wagons.
The service will facilitate passenger journey with lowered mobility on nationwide rail routes and high-speed practice (YHT) stations. In addition, efforts are underway to enhance the service. Since 2019, 41,000 residents with lowered mobility have benefited from the providers provided. At round 20 stations, authorities put in a system the place disabled passengers can notify stations about their journey and request assist if required.
TCDD General Manager Hasan Pezük advised Anadolu Agency (AA) said that the ministry is finishing up in depth research on people with particular wants. “We designed and projected our new stations and vehicles completely in accordance with the standards of our special-needs citizens, to ease their journeys. From elevators, escalators, car parks, to palpable surface areas at our stations, everything is being modernized as per international standards,” he mentioned.
Drawing consideration to the significance of the applying, Pezük mentioned, “As part of this service, more than 350 staff members are employed. We have mobilized trained and friendly staff to meet the needs of the individuals concerned, from departure to arrival. Special training is provided to staff in the form of a course with many subjects, including sign language.”
Informing that greater than 9 million residents with particular wants have been transported on nationwide and regional trains so far, Pezük mentioned, “Our activities on domestic-national studies that will improve the lives of our citizens with special needs continue,” expressing that disabled folks should additionally have the ability to take pleasure in journeys similar to everybody else.
Source: www.dailysabah.com
