New York metropolis’s first-ever 311 non-emergency name in 2003 was for a noise criticism however the hotline has since then acquired obscure enquiries that operators struggled to reply in its 20-year operation, officers say.
(@nyc311/ Twitter)
New York’s non-emergency hotline is essentially meant for noise complaints, rat sightings and enquiries about much-loathed alternate facet parking guidelines.
But the 311 quantity has, in its 20 years in operation, additionally acquired its fair proportion of obscure enquiries that operators might have struggled to reply, the town has revealed.
“Can you tell me the steps for boiling a live chicken?” one caller requested, in response to a listing launched on Thursday to mark the service’s 20-year historical past.
Another wished to know whether or not their canine could possibly be claimed as a depending on their taxes.
“Can you transfer me to a ufo-ologist?” was one other request.
One caller wished to know who received TV expertise present American Idol whereas one other knowledgeable the town that “a goat is tied to the stairwell in my building.”
“A raccoon is eating lasagna on my porch,” additionally made the “calls to remember” record.
Other questions and complaints operators struggled to reply included somebody asking if he might file a noise criticism in opposition to his fridge, and one other asking if somebody might spray the tree so leaves cease falling.
Thanks for the reminiscences New York City! Here’s to twenty extra years!@NYCOfficeofTech pic.twitter.com/XDKbtcYe1w
— New York City 311 (@nyc311) March 9, 2023
‘Indispensable useful resource’
The metropolis stated that 311 had acquired greater than 525 million contacts by telephone, textual content, social media posts and different means because it was launched in March 2003.
As the service turns 20, Mayor Eric Adams stated in an announcement that the quantity had turn out to be “an indispensable resource for New Yorkers” over the previous 20 years.
Adams stated in a news launch that the town’s first-ever 311 name was for a noise criticism within the Jackson Heights neighbourhood of Queens.
Baltimore was the primary US metropolis to make use of 311 for non-emergency calls in 1996.
New York City’s 311 system was inaugurated by then-mayor Mike Bloomberg on March 9, 2003 and grew to turn out to be the nation’s largest such service.
Source: TRTWorld and companies
Source: www.trtworld.com
